Episode 53

full
Published on:

26th Jul 2023

Avoiding These Common Mistakes When Giving and Receiving Feedback is Critical for Employee Engagement

Summary:

Dr. Jim discusses the importance of effective feedback in building a strong communication culture within organizations. He highlights five common mistakes that leaders make when giving feedback and provides strategies for making feedback more effective. These mistakes include a lack of specificity, focusing only on areas for improvement, treating feedback as a one-way conversation, poor timing of feedback, and failing to define a path forward after feedback is given. Dr. Jim emphasizes the need for leaders to be open to feedback and to create an environment where team members feel empowered to provide feedback.

Key Takeaways:

  • Be specific when giving feedback, highlighting both areas of success and areas for improvement.
  • Celebrate wins and avoid focusing solely on areas for growth.
  • Create a two-way conversation when giving feedback, allowing team members to express their thoughts and insights.
  • Consider the timing of feedback, taking into account the individual's circumstances and avoiding both the heat of the moment and excessive delay.
  • Define a clear path forward after feedback is given, ensuring that action is taken to address any identified issues.


Timestamp

[0:00:00] Introduction to the importance of effective feedback in organizations

[0:00:47] Lack of specificity in feedback

[0:01:44] Emphasizing growth areas without celebrating wins

[0:02:18] Feedback should be a two-way conversation

[0:02:50] Importance of timing in giving feedback

[0:03:32] Need for defining a path forward after feedback

[0:04:12] Importance of action plans in solving problems

[0:04:50] Communication culture as a critical component of effective leadership

[0:04:50] Importance of being open to feedback as a leader

Transcript

[TRANSCRIPT]

**:

**:

**:

**:

**:

**:

**:

**:

**:
Next Episode All Episodes Previous Episode

Listen for free

Show artwork for Engaging Leadership

About the Podcast

Engaging Leadership
Building High-Performance K-12 Districts
What's the secret sauce to building a high-performing school district?
Is it strong leadership? Is it excellent educators? Is it a committed community?

It's all of the above.

K-12 public schools are the hubs of communities all over the country. The best districts have excellent leadership that serves their teams and their communities.

Each week we share the stories of K-12 leaders who are transforming their schools, their students, and their communities.

Tune in and listen to their journeys.

About your hosts

CheeTung Leong

Profile picture for CheeTung Leong
I'm committed to helping people live their best lives through work.

I'm one of the co-founders of EngageRocket, an HRTech SaaS startup and we are focused on helping organizations build empowered managers, engaged employees, and elite teams.

I'm a big nerd when it comes to economics and psychology and regularly use data and tech to help folks live their best lives.

I've been recognized by Prestige Magazine as one of the top 40 under 40 business leaders and have been featured in Forbes, Bloomberg, Business Insider, and Tech in Asia.

Jim Kanichirayil

Profile picture for Jim Kanichirayil
Your friendly neighborhood talent strategy nerd is the producer and co-host for The HR Impact Show. He's spent his career in sales and has been typically in startup b2b HRTech and TA-Tech organizations.

He's built high-performance sales teams throughout his career and is passionate about all things employee life cycle and especially employee retention and turnover.